On-Call Service
If you don't require daily pickup service or your pickup times are unpredictable, you can opt for On-Call Pickup Service and request a pickup from your office on an as-needed basis. On-Call Pickup Service requires a minimum four-hour window for pickup in most areas. For a per pickup fee, On-Call customers may schedule pickups online or by contacting the Customer Service Center.
- Future Date On-Call – For a reduced fee, schedule one to six days prior to the date the pickup is needed.
- Same Day On-Call – Schedule same day the pickup is needed.
Effective 02/13/2023 the cut off time to schedule a Same Day On-Call will be 1:00pm. may be earlier in rural areas.
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