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About US

Other Pickup Options

We offer the option of Remote Pickups, Third-Party Pickups, and Second Pickups.

Remote Pickups

If you would like a package to be picked up off-site to be returned to your location, contact our Customer Service Center to provide the pickup address and time requirement.

  • The shipment must be affixed with a GLS tracking label and accurate address to ensure delivery
  • Shipping labels may be emailed to the pickup location via our Customer Portal
  • Please refer to the Accessorial Charges page for the Remote Pickup fee, which will be billed to your account

Third-Party Pickups

Third Party Pickups are requests to have a package picked up from a remote location and delivered to a third address.Third-Party Pickups are prepared and handled in the same manner as a Remote Pickup; please refer to the Accessorial Charges page for the Third-Party Pickup fee, which will be billed to your account.Second Pickups

Second Pickups

If you need an additional pickup after the driver collects your shipments or need a one-time change to your scheduled pickup time, you may schedule an On-Call Pickup. (Additional fees apply.)

To schedule Remote, Third-Party, or Second Pickups, please contact Customer Service via online chat, or call 800-322-5555, option 1.