Contact Us
To provide what you need as quickly as possible, please let us know a little more:
Looking for information?
Extensive online Help resources offer step-by-step instructions for managing shipments, updating your account, and nearly any other GLS-US shipping topic you can think of. Try using the search function to find the information you need, or follow a ‘Quick link’ on the right side of this page to reach a frequently used GLS tool directly.
Need something else?
In case you didn’t find what you’re looking for in the Help section, do you have a GLS-US account?
Yes, I have a GLS-US account
Please log into your account and complete the form on the Customer Portal Contact Us page. If you don’t have your log-in information, please Chat with an Expert for assistance.*
No, I don’t have a GLS-US account
How can we help you?
I am a shipment recipient in need of assistance
If you have your tracking number, please enter it on our Track Shipment page so we can retrieve your information.
If you don’t have your tracking number, please Chat with an Expert for assistance.*
For help with claims or missing packages, please contact your shipper directly.
I’m interested in shipping with GLS-US
Great! Please complete the short online registration process to become a GLS-US customer.
If you have questions for a sales representative, please complete this form.
I need assistance with something else
Okay, please Chat with an Expert for further assistance.*
I don’t know if I have a GLS-US account
Please Chat with an Expert who can check into this for you.*
*If you don’t see the ‘Chat with an Expert’ button on the bottom right-side of this page, please ensure your cookies are enabled and you are not in your browser’s ‘Incognito’ mode.