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About US

Why Our Customers Rely on Us for Consumer Wine Delivery
We understand the details of direct-to-consumer wine shipping, so we created a custom Wine Delivery Service program to ensure that each delivery is carefully executed to maintain the highest level of integrity for your shipments and your customers.

Next-Day Shipping Minimizes Handling Times and Results in Lower Return Rates
For over 30 years, we have specialized in next-day regional delivery, offering later pickups and earlier deliveries to prevent exposure of packages to heat and excessive handling.

A Nearly 100% Delivery Success Rate Results in Lower Returns
We are proud of our 99.8% delivery success rate and believe it is due to our robust point of delivery procedures and our appointment setting for second delivery attempt which includes Saturdays. Our team contacts wine recipients through email and/or phone to coordinate delivery attempts and gives the option to schedule a 4-hour window in which to receive shipment at no additional fee.

Substantial Savings on Next Day Deliveries
Our rates are competitive with UPS and FedEx Ground rates, but we provide next-day ground service with far fewer accessorial fees.

Automatic Discounting and Palletized Shipment Options
Customers benefit from automatic 100-weight discounting as well as the option to palletize shipments using our Freight service.

Saturday Delivery at No Additional Cost
Since wine shipments require an adult signature at the point of delivery, we provide Saturday delivery attempts to most zip codes at no additional cost.

100% Digital Signature Capture
We assure digital signature capture upon delivery, which you can then securely and instantly view when you login to your account via our Customer Portal.

Convenient ETAs via Email and Text Notifications
We offer email and SMS text notifications so that you and your recipients can stay updated on the status of shipments from when they're picked up and in transit to when they are delivered to their door.

Access to Web-Based Systems and Retain Existing Fulfillment Systems
We can provide access to your own web-based shipping systems or integrate with existing shipping, point-of-sale, and warehouse management systems, as well as compliance software. Additionally, our services are fully integrated with many fulfillment companies that house and ship wine so you can continue business as usual.

Dedicated Wine-Focused Customer Support
As our wine customer, you’ll have a dedicated customer service team to assist you with wine-specific delivery questions.